The DNA of a Move CD

Even experienced and highly skilled senior move managers can often become so dedicated to the logistics of a move that we lose perspective on the "people" aspect of the process.When older adults relocate their lifelong possessions, they often remain psychologically situated back in his or her old place. The two primary ingredients to any move - emotional and practical - are the "double helix" forming the DNA of the move. Move managers should maintain an awareness of both aspects simultaneously, and thus, increase the real value of SMM services. Explore real-life examples to learn new skills to improve the quality and value of your services. Reframe moving as a developmental process rather than as a single event. Identify the four stages of this process and recognize the associated feelings expressed and behaviors manifested at each stage. Link the emotional and practical aspects of moving to transition the client along a continuum toward an optimal outcome. Faculty: Barbara Z. Perman, Ph.D., MovingMentor, Inc., Amherst, MA.