Stand By Me Developing Client Trust CD

From the first telephone conversation to receipt of the last check, every step in our relationship with a client provides an opportunity to build a bridge of trust. How well we use those opportunities often determines the success level of the work and whether or not the client feels secure in referring us to others. In this session we will explore ways of being that engender trust, including how to meet and resolve difficulties that arise along the way. Questions and discussion are welcome. Anacaria Myrrha of Simple Systems has specialized in Information, Paper and Energy Management since 1978. Her clients include corporate executives and homemakers, educators and investors, artists and entrepreneurs, Kaiser Permanente, Lucasfilm, Ltd., and the University of California. During her term as president, the SFBA Chapter self published Organizing Options, Solutions from Professional Organizers. She also served as chair of the National Ethics Task Force.