From Acorn to Oak Tree: Developing Your Root Structure MP3

Growing your business is much more than marketing. It involves understanding how systems, processes and infrastructure change to support a larger, different organization. Staff communication, quality assurance, procedures, training and constant reassessment of processes are critical as businesses grow and evolve over time. A panel of NASMM members, with a broad range of experience, will share their real life triumphs and challenges as they describe the key issues related to business growth. Please note: ideally, attendees of this session will have two or more years of experience in senior move management. Learn about hiring marketing help, administrative support, or both, and when. Understand "lessons learned"on training Team Leaders. Find out if you should build capacity in advance or play catch-up. Discover if bigger is really better: do you net more as your business grows? Explore how your day-to-day life changes as your business grows. Faculty: Laura A. Feauto, Place to Place, Inc., Greenwood, IN; Greg Gunderson, Gentle Transitions, Manhattan Beach, CA; Kim McMahon & Alison Pihl, Let's Move, Clarksville, MD; Margit Novack, Moving Solutions, Havertown, PA.