Beyond Words The Power of Listening in (Client) Relationships MP3 Instant Download

Listening is the organizing of spoken information as it is received. A more powerful focus that listening for content is listening for information about the person speaking. Discover the reality of life as a process involving beliefs, values, expectations, preferences, skills, traits, feelings and needs. Through group discussion and real-life practice, build skills to focus attention where it is effective, understand and value individual-differences, reduce tension and develop insight into interactions and situations. Experience how listening Beyond Words can be the basis for an extraordinary leap of growth in professional effectiveness and cooperation, as well as personal trust. Open new possibilities in client relationships. Listen for the person being revealed because people really are always talking about themselves!